TERMS & CONDITIONS OF SALE The following list of Terms & Conditions has been established to ensure that emu americas, llc continues to provide valued customers, like you, with the best possible service. ORDER ACCEPTANCE: Your order is reviewed for accuracy and verified as soon as it is received. emu americas, llc is not responsible for any inadvertent errors on our site. Seller will make every effort to complete shipment of goods described herein, but in no event shall Seller be liable for any loss or damage, for any delay in delivery due to causes beyond its reasonable control, including, but not limited to, inability to procure, fire, acts of God, public enemy, or acts of governmental bodies or agencies. AVAILABILITY: Availability is subject to change at any time. emu americas, llc makes no representations or warranties regarding the accuracy of this data. PRODUCTS & PRICES: We reserve the right to change product specifications and prices without prior notification. All prices are List Prices for Lebanon, PA warehouse. WHOLESALE ONLY: Identification required from all Purchaser's. Possession of our wholesale catalog does not constitute the right to purchase from emu americas, llc. QUOTATIONS: Quotations on large quantities are available upon request. Contact your emu americas, llc Sales Representative or emu americas, llc office. MINIMUM ORDER: Due to the high cost of processing orders, any order under $350.00 net will be subject to a $30.00 service charge. SAMPLES: Samples will be supplied on firm orders only. They must be paid for and cannot be returned for credit. BREAKPACK: A $30.00 Break Pack charge will be incurred for any broken master pack or carton. SPECIAL ORDERS: A minimum 25% non-refundable deposit required on all special order items not normally stocked and 25% restocking fee will be charged for any cancellations. CANCELLATION: Any cancellation must be approved by emu americas llc, and maybe subject to restocking and other charges. INDEPENDENT CONTRACTORS: Purchaser is an independent contractor. Purchaser is not authorize to and shall not make any representations on behalf of which are binding upon emu americas, llc. PAYMENT TERMS: For Purchaser's with established credit, terms are net 30 days from date of shipment. If credit is not established, please include payment with order or purchase through Visa or Mastercard. Cash or anticipation discounts are not allowed. All payments must be in U.S. dollars. OPEN INVOICE: Open invoices are due and payable in accordance with term on invoice. Interest of 0.05% per day (18.25% annually) on any past due invoice. A $25.00 fee will be charged for all return checks. The Purchaser agrees to pay all collection cost, Attorney's fee, and court cost incurred if an overdue account is assigned for collection, or if emu americas, llc initiates a lawsuit. All products remain the property of emu americas, llc until they are paid in full. JURISDICTION AND VENUE: Seller and Buyer designate and accept Fairfield County, Connecticut to be the proper jurisdiction and venue for any suit or action arising out of this transaction Buyer and Seller each consent to personal jurisdiction in such venue for a proceeding and agree that it may be served with process in any action with respect to this transaction by certified or registered mail, return receipt requested, or to its registered agent for service of process in Connecticut. YOUR PRIVACY: All information provided to emu americas, llc is strictly to process your order, and will not be shared or sold to any agencies. If an invoice is overdue and is not paid in reasonable time, information will be forwarded to Collection Agencies. FREIGHT POLICY: Please furnish shipping and routing instructions with each order. Other terms apply to Alaska, Hawaii, Puerto Rico and export orders. If no such instructions are received we have the option to ship with in accordance with what we judge the best routing. Any extra charge incurred for consignee must pay additional services, such as Purchaser's carrier or special handling at destination. Title and risk of loss pass to Purchaser on delivery to the common carrier. CLAIMS & RETURNS: All returns, order discrepancies, and exchanges must be made within 48 hours of receipt of goods or no credits or exchanges will be allowed. We are not responsible for damages or loss incurring in transit. All furniture is shipped at the Purchaser's own risk after it has been carefully inspected and securely packed. Before accepting merchandise from the carrier inspect carefully and note any loss or damage on the delivery receipt. If there is loss or damage, make immediate claim with the delivering carrier. In case damage is concealed and not determined until furniture is unpacked, keep the packing and notify the carrier immediately for an inspection. Claims against us will be considered only if filed with us in writing within 5 days after delivery. Failure to make such claim shall constitute acceptance of the merchandise and waiver of any defects, errors or shortages. All returns MUST be accompanied by RMA# (call 800.726.0368) and be displayed prominently on carton(s). Unauthorized returns are not guaranteed a refund and will be charged in any case a 20% restocking fee. No refunds are given on used merchandise. Freight is non-refundable, and Purchaser is responsible for any returned freight charges. DESIGNS: EMU Group S.P.A. and emu americas, llc reserve the right to make changes in dimensions, design discontinue any reference and/or construction without prior written notice.